REVIEWS
Great experience from beginning to end. The customer service team was attentive, available when I called and the dispatcher was quick to return my call. The service was scheduled for the same day, which was amazing. The service technician was just as amazing. His expertise at diagnosing the problem was spot on. Edgerton is wonderful. I highly recommend them for your HVAC needs.
We called early on a Monday morning for a clogged drain in our bathtub. They were here within an hour and fixed it! Prompt, friendly, and great price! Our workman kept us informed throughout every step. Thank you!!
The Service Tech -- Michael -- very personable and eager-to-work, is obviously quite well-trained as well. I immediately perceived that I could trust him, but I stayed with him throughout his visit, as what he was doing is interesting to me. 'Very thorough, and Michael was happy to explain each step of his work. Candidly, I expected no less from Edgerton, and this young man did not disappoint. He embodies the degree of service you advertise -- and then some. Michael is definitely a 'keeper.'
I am extremely impressed with Edgerton!
Our 1960s boiler kicked the bucket and we were unsure of the varying degree of options to replace it and potentially upgrade our system. John walked us through various options providing a few proposals for us to decide between. Ultimately we switch to a combination unit for our hot water heater and boiler that provides on demand hot water. We are about 6 weeks into using it and love it! Install went just as well, Jesse was wonderful to work with. He communicated with us every step of the way and took great care of our home in the process. It was our first time working with Edgerton and we will definitely be in touch for future projects!
Our 1960s boiler kicked the bucket and we were unsure of the varying degree of options to replace it and potentially upgrade our system. John walked us through various options providing a few proposals for us to decide between. Ultimately we switch to a combination unit for our hot water heater and boiler that provides on demand hot water. We are about 6 weeks into using it and love it! Install went just as well, Jesse was wonderful to work with. He communicated with us every step of the way and took great care of our home in the process. It was our first time working with Edgerton and we will definitely be in touch for future projects!
The staff at Edgerton are awesome!!! I chose Edgerton to install a new forced hot air heating system and central air conditioning along with a new water heater which was completed on 2/18/2025.
Mike who did the initial estimate was very thorough and payed attention to my concerns and answered all my questions and really sealed the deal for me to pick Edgerton..
Colby took the time to explain things to me and answered my repeat questions with ease. John did the same.
Amy answered all my billing questions promptly..
Ryan and Gareth the lead installers were absolutely great!! They also answered all my questions and did a great job with the install.. I wish I could hire them to do all my home renovations!! They were pleasant to work with always respectable and very knowledgeable and cleaned up every day..They made my elderly Mom and myself laugh and made her comfortable with the process.
Eric and Celeste did a great job with electrical.
Dave did a great job with the plumbing..
I can go on and on, we love our new heating system and can’t wait to use the central air for the first time!!
We miss you Ryan and Gareth!!!
PS . We loved the cookies!!
Mike who did the initial estimate was very thorough and payed attention to my concerns and answered all my questions and really sealed the deal for me to pick Edgerton..
Colby took the time to explain things to me and answered my repeat questions with ease. John did the same.
Amy answered all my billing questions promptly..
Ryan and Gareth the lead installers were absolutely great!! They also answered all my questions and did a great job with the install.. I wish I could hire them to do all my home renovations!! They were pleasant to work with always respectable and very knowledgeable and cleaned up every day..They made my elderly Mom and myself laugh and made her comfortable with the process.
Eric and Celeste did a great job with electrical.
Dave did a great job with the plumbing..
I can go on and on, we love our new heating system and can’t wait to use the central air for the first time!!
We miss you Ryan and Gareth!!!
PS . We loved the cookies!!
Serviceman was friendly and informative ; explained what he was doing and gave me the system status.
We have been doing business with you for 25 years. Had the VERY BEST technician ever today! Please hang onto him.
O'Neil was super helpful in getting our furnace up and running after we were having an extended issue with the heat staying on consistently. His diligence and commitment to getting it fixed was outstanding, as well as giving us clear communication every step of the way!
Spoke to Derek on the phone and he was able to get me a price for a new water heater and have it installed the same day. Great service
The tech was very thorough and spent extra time trying to sort out our concern.
I appreciate his patience and understanding. Thank you
I appreciate his patience and understanding. Thank you
O'Neil was polite, clean and thoughtful. He engaged me to discuss the problem and diagnose the root cause. He also noticed a small side concern and took care of that even though it was why he was called. Great service call.
Our oil burner is temperamental and other companies suggested replacing it rather than trying to service it. Michael diagnosed the issue, explained why it was happening, and quickly fixed the problem. Highly recommend Edgerton.
The team at Edgerton did an amazing job installing a new boiler in my home. Their fast work saved my home from frozen pipes, and they were very accommodating to my concerns and scheduling needs. From the sales team to the installers, they were professional and diligent in their work.
Complicated system control issue. The tech went to great lengths to get to the bottom of the problem and work out a solution that would keep the heating system running safely.
I recently had the pleasure of working with Edgerton Inc. to replace the old ductwork and ventilation system in my home in Greenwich, and I am very satisfied with the experience. From start to finish, John Searight and Joel Lambert demonstrated the highest level of professionalism, expertise, and attention to detail.
The custom-fabricated sheet metal ductwork, designed and produced in Edgerton’s in-house sheet metal shop, was a perfect fit for my home. The quality of craftsmanship was evident, and the installation process was seamless. John and Joel took the time to explain each step, ensuring that the new system would provide optimal airflow and efficiency. Their commitment to excellence was truly impressive.
I highly recommend Edgerton Inc. for anyone in need of HVAC services. Their skilled team, combined with their ability to install custom HVAC systems sets them apart from the competition. A huge thank you to John, Joel, and the entire Edgerton team for a job exceptionally well done!
– George Williams
The custom-fabricated sheet metal ductwork, designed and produced in Edgerton’s in-house sheet metal shop, was a perfect fit for my home. The quality of craftsmanship was evident, and the installation process was seamless. John and Joel took the time to explain each step, ensuring that the new system would provide optimal airflow and efficiency. Their commitment to excellence was truly impressive.
I highly recommend Edgerton Inc. for anyone in need of HVAC services. Their skilled team, combined with their ability to install custom HVAC systems sets them apart from the competition. A huge thank you to John, Joel, and the entire Edgerton team for a job exceptionally well done!
– George Williams
Best Price, Best Quality Installation & Service. We are very happy that they were able to help us change out both of our heating & cooling units, in the cold month of January.
Extremely happy for the young man that took a simple job, which turned into a challenging job completed it cleaned up explained and reviewed new parts and the job it turned out to be. He was polite and respectful of his surroundings
Associates were very helpful in explaining many things. I have to admit the costs associated with what I needed done scared and upset me a little but that is the nature of the HVAC business! No reflection on any specific company! I appreciate all Edgerton has done and will do.
Extremely satisfied with their performance. Personnel demonstrated professionalism, knowledge, quality workmanship and satisfactory results. Would highly recommend.
The technician was friendly and super thorough. He clearly walked thru the details of the issue we had with our furnace. All is up and running. Thank you!
Josh was very experienced and knowledgeable. Took the time to fully understand my concerns and adjust my propane boiler to address my needs.
Consistently professional, reliable and trustworthy. Every interaction with the team is easy and I appreciate the commitment to customer service.
On time, knowledgeable, polite I can’t say enough no one wears shoes in my home and the very first thing the technician did was put booties on. I was extremely impressed with every aspect.!
We've used Edgerton for years. Always great service including last minute emergencies
Michael quickly diagnosed the problem with my humidifier condenser. The tube going outside was frozen so we decided to disconnect the humidifier until the spring when a new tube can be installed. I don’t need the humidifier.
Michael was excellent and explained the issues very clearly.
Edgerton is wonderful! Thank you for coming out so quickly after I called to report this problem In my Basement.
Merry Christmas and a happy new year to you
Michael was excellent and explained the issues very clearly.
Edgerton is wonderful! Thank you for coming out so quickly after I called to report this problem In my Basement.
Merry Christmas and a happy new year to you
Quality workmanship and always very professional. They show up on time and are very knowledgeable on my equipment and what needs to be done to keep my furnace and AC up and running smoothly.
Their maintenance technicians are wonderful. Timing, courteous, and informative.
Exceptional service and very knowledgeable and friendly.....highly recommend
The HVAC tech was very informative about my heating/cooling system and how it works, etc. I came away much more knowledgeable about how to use it as I had no prior experience with this type of system. I would recommend Edgerton.
Very friendly and knowledgeable staff. There was a minor issue post installation and they quickly fixed the issue. Would definitely recommend Edgerton for any HVAC related needs.
Edgerton is the best Hvac company I have ever used! From the front desk, scheduling, addressing emergency issues to the field technicians, the quality of service and know-how is outstanding.
Oneal my technician did an incredible job ~ on time, courteous, well qualified technician ~ a pleasure working with him !
Edgerton did routine fall maintenance: diagnosis and inspection. Thanks Joel!
Fast response and the technician was very knowledgeable and thorough in his work , fully recommend edgerton
Consistently reliable service. Knowledgeable technicians who are responsive and nice. Customer service available and helpful.
Came earlier than appointed time as we were without heat and hot water in February. Worked efficiently and expertly and repaired what was not working. Only complaint is serviceman "didn't believe in masks" during the pandemic.
All aspects of our recent AC issues were handled in a timely and professional manner!
Bill & Dimitrius arrived on time. They both were professional, courteous, knowledgeable efficient & answered all my questions!
Service department is very responsive and they do a thorough inspection of the heating and cooling systems. I have been very happy with EDGERTON since having both systems installed at my house.
I had a rusty pipe that needed replacing on my heater. Called Edgerton in Monroe Ct. They came and replaced it in a very professional manner. Both repair and service people had a friendly manner.
I would totally recommend them to be used for your furnace needs. I’ve used them in the past as well so they definitely have the experience .
I would totally recommend them to be used for your furnace needs. I’ve used them in the past as well so they definitely have the experience .
Technician was professional, courteous and explained what he found and the overall condition and operational parameters of the system. I'm very happy with Edgerton for the three separate accounts that they service for me.
The tech arrived on time, did the system Spring Maintenance, was very pleasant and knowledgeable, and explained what he was doing each step of the way. I liked that.
The technician Demetrius,was
very knowledgeable and professional. He was thorough and explained what needed to be done and how it would be done. He definitely deserves a 5 star rating.
very knowledgeable and professional. He was thorough and explained what needed to be done and how it would be done. He definitely deserves a 5 star rating.
From the installation of our units through maintenance service, the knowledgeable staff at Edgerton has provided excellent service and care. Every member of their team is courteous and personable. So glad we chose them!
Michael arrived right on time and was very efficient and courteous. Got everything done without drama or disrupting our day.
I give Edgerton a 5 STAR rating. I've had a great relationship with Mike Crocco, I've been the Superintendent of Prospect Grove condo association for the past 30 years. Mike always goes above and beyond for his customers. Edgerton you are lucky you have Mike on your staff. I know Chris Rohena since he was working for Frank Russo. I was very happy to hear that Chris was part of the Edgerton team. Chris is very dedicated to his job, very organized and I can see that he's very confident of his trade.
Edgerton tech came this am for gas fireplace service. The technician was very thorough, explained the situation very clearly and made adjustments as needed. He was extremely helpful and competent. It is a very nice feeling to have good service available with Edgerton. Thank you
I have a 25 yr relationship with Edgerton. They installed and maintained heating and a/c in a 10,000 sq ft house that we built. The builder introduced us to them. Later in a 5,000 sq foot remodel they installed and maintained the heating and a/c. New owners in both still use Edgerton. Now I am in a 2,100 sq foot condo and they installed and maintain the heating and a/c. Obviously, I have been very pleased and highly recommend Edgerton. My favorite technicians come and go but they have highly skilled techs to replace them.
Honest, skilled, experienced, customer centric and solved our problem. The annual furnace repair is always done in a highly professional and complete manner! But what was GREAT this year is we needed someone to look at our Gas Fireplace Insert as it hasn't been working properly and finding someone has been difficult. I discovered Edgerton could do this service and to our delight in walked Joel L. Joel was amazing and very focused on leaving us in great shape which he did in spades! His skills, experience, thoroughness, knowledge, willingness to educate and a genuine focus on customer satisfaction was just what we needed. The lower burner wasn't working, we had no glowing embers and had stopped using the unit because another company that told us the unit was not safe and needed to be completely replaced (10+K). Well, that was not the case at all and Joel's efforts, as the Edgerton Technician, brought us back to a safe and working condition. Can't say enough about the effort taken and the fantastic result. Look at the picture, Joel had the whole thing apart and fixed the issues and performed the necessary maintenance. We are 200% satisfied and can't say enough about this company and the people working for them. Also, my appointment was set up via TEXT and a great interaction about specifics of the service with Crystal F via email. Bravo Edgerton, job well done!
Very responsive and coordinated. Available 24/7 and very helpful with troubleshooting. Super high quality and professional service techs who know what they’re doing. Job cost came in below estimate….how often does that happen?!
From the first interaction to the last, Edgerton and its employees were top notch. Work was completed on time, professionally, and at a great price- much better than their competitors. Look no further…
-Dr. Cross
-Dr. Cross
Impressed with Edgerton. They were responsive, polite, timely and appreciative of the business. My central air conditioning unit was installed without a mess or power disruption and the install team was so professional and helpful. I feel great about my decision to go with Edgerton.
Edgerton came out to service two air conditioning units at our house. Very helpful. Addressed outstanding issues quickly, explained issues clearly, and got our system operating to a much higher degree of efficiency. Highly recommend.
My experience with Edgerton was positive. The tech named Joel, was beyond knowledgeable, professional and considerate. He didn't mind that I asked questions while he worked.
Joel was very thorough with his service work today. If I have an issue in the near future, I will request Joel.
Joel was very thorough with his service work today. If I have an issue in the near future, I will request Joel.
Edgerton replaced my Heat pump and Water heater over the last 4 months. "Outstanding" service right from the sales rep, service, scheduling, billing etc. The financing they offer makes a financially stressful time a bit easier to swallow!!!!! Thank you again.....also, the cookies!!! Nice touch......
Very responsive and helpful. Have used them for heating and air conditioning construction work and service for many years, putting in two boilers, and four a/c compressors and air handlers as well as a large generator. Happy with all work and service.
Whenever I call, the people are always so helpful and nice. If there are any problems (which are rare) they are usually efficient with helping and resolving them. I always appreciate the maintenance people taking the time to explain and talk to me when I have questions or concerns. I've had my AC unit for almost 19 years, and it is still working efficiently thanks to the hard work of Edgerton. Usually by this time others would be telling me to replace it, but thanks to the hard work of the maintenance people, it's still working efficiently and they've told it still has plenty of life left in it. Don't need to change what's not broken.
Technician seemed to know what he was doing and did not try to up sell me on anything. He was very knowledgeable and did a good job explaining what the problem was. Although it may be maintained in their system he did not note the date, nor the service performed on the tracking sheet attached to the furnace. This tracking sheet is a good reference to let me know when and what work was performed.
I've used Edgerton for about 11 years for all my HVAC issues, including annual mtce., new furnace and a/c unit, new hot water heater, as well as the most recent job replacing all my attic and crawl space ductwork. They were very responsive, competitively priced and did an excellent job completing it on time.
Edgerton technicians are truly professional. They provide high quality service and are thorough and thoughtful in their work. I highly recommend them.
Edgerton replaced my steam boiler six years ago. During this year's service on the boiler they noticed that the pressure gage was not working. They replaced the gage and checked the entire system. The crew that came out were on top of every aspect of the job that needed to be completed. Knowing the ins and outs of steam heat is an art form. Edgerton is very knowledgable on the workings and maintaining of steam heat.
Very professional, courteous technicians. Keeps you informed what time they will arrive. Very knowledgeable about heating/AC system.
I have used Edgerton for many years for both equipment replacement and annual PM work and they always do a great job. Their field technicians are all both very competent and experienced and also very professional and courteous. Bill was our service tech this time and we could have not had a better experience. Very thorough, very courteous and pleasant and we are very happy with the work.
Highly recommend Edgerton, their office staff is very responsive and their field work is always excellent!
Highly recommend Edgerton, their office staff is very responsive and their field work is always excellent!
Great experience from beginning to end. The customer service team was attentive, available when I called and the dispatcher was quick to return my call. The service was scheduled for the same day, which was amazing. The service technician was just as amazing. His expertise at diagnosing the problem was spot on. Edgerton is wonderful. I highly recommend them for your HVAC needs.
We called early on a Monday morning for a clogged drain in our bathtub. They were here within an hour and fixed it! Prompt, friendly, and great price! Our workman kept us informed throughout every step. Thank you!!
The Service Tech -- Michael -- very personable and eager-to-work, is obviously quite well-trained as well. I immediately perceived that I could trust him, but I stayed with him throughout his visit, as what he was doing is interesting to me. 'Very thorough, and Michael was happy to explain each step of his work. Candidly, I expected no less from Edgerton, and this young man did not disappoint. He embodies the degree of service you advertise -- and then some. Michael is definitely a 'keeper.'
I am extremely impressed with Edgerton!
Our 1960s boiler kicked the bucket and we were unsure of the varying degree of options to replace it and potentially upgrade our system. John walked us through various options providing a few proposals for us to decide between. Ultimately we switch to a combination unit for our hot water heater and boiler that provides on demand hot water. We are about 6 weeks into using it and love it! Install went just as well, Jesse was wonderful to work with. He communicated with us every step of the way and took great care of our home in the process. It was our first time working with Edgerton and we will definitely be in touch for future projects!
Our 1960s boiler kicked the bucket and we were unsure of the varying degree of options to replace it and potentially upgrade our system. John walked us through various options providing a few proposals for us to decide between. Ultimately we switch to a combination unit for our hot water heater and boiler that provides on demand hot water. We are about 6 weeks into using it and love it! Install went just as well, Jesse was wonderful to work with. He communicated with us every step of the way and took great care of our home in the process. It was our first time working with Edgerton and we will definitely be in touch for future projects!
The staff at Edgerton are awesome!!! I chose Edgerton to install a new forced hot air heating system and central air conditioning along with a new water heater which was completed on 2/18/2025.
Mike who did the initial estimate was very thorough and payed attention to my concerns and answered all my questions and really sealed the deal for me to pick Edgerton..
Colby took the time to explain things to me and answered my repeat questions with ease. John did the same.
Amy answered all my billing questions promptly..
Ryan and Gareth the lead installers were absolutely great!! They also answered all my questions and did a great job with the install.. I wish I could hire them to do all my home renovations!! They were pleasant to work with always respectable and very knowledgeable and cleaned up every day..They made my elderly Mom and myself laugh and made her comfortable with the process.
Eric and Celeste did a great job with electrical.
Dave did a great job with the plumbing..
I can go on and on, we love our new heating system and can’t wait to use the central air for the first time!!
We miss you Ryan and Gareth!!!
PS . We loved the cookies!!
Mike who did the initial estimate was very thorough and payed attention to my concerns and answered all my questions and really sealed the deal for me to pick Edgerton..
Colby took the time to explain things to me and answered my repeat questions with ease. John did the same.
Amy answered all my billing questions promptly..
Ryan and Gareth the lead installers were absolutely great!! They also answered all my questions and did a great job with the install.. I wish I could hire them to do all my home renovations!! They were pleasant to work with always respectable and very knowledgeable and cleaned up every day..They made my elderly Mom and myself laugh and made her comfortable with the process.
Eric and Celeste did a great job with electrical.
Dave did a great job with the plumbing..
I can go on and on, we love our new heating system and can’t wait to use the central air for the first time!!
We miss you Ryan and Gareth!!!
PS . We loved the cookies!!
Serviceman was friendly and informative ; explained what he was doing and gave me the system status.
We have been doing business with you for 25 years. Had the VERY BEST technician ever today! Please hang onto him.
O'Neil was super helpful in getting our furnace up and running after we were having an extended issue with the heat staying on consistently. His diligence and commitment to getting it fixed was outstanding, as well as giving us clear communication every step of the way!
Spoke to Derek on the phone and he was able to get me a price for a new water heater and have it installed the same day. Great service
The tech was very thorough and spent extra time trying to sort out our concern.
I appreciate his patience and understanding. Thank you
I appreciate his patience and understanding. Thank you
O'Neil was polite, clean and thoughtful. He engaged me to discuss the problem and diagnose the root cause. He also noticed a small side concern and took care of that even though it was why he was called. Great service call.
Our oil burner is temperamental and other companies suggested replacing it rather than trying to service it. Michael diagnosed the issue, explained why it was happening, and quickly fixed the problem. Highly recommend Edgerton.
The team at Edgerton did an amazing job installing a new boiler in my home. Their fast work saved my home from frozen pipes, and they were very accommodating to my concerns and scheduling needs. From the sales team to the installers, they were professional and diligent in their work.
Complicated system control issue. The tech went to great lengths to get to the bottom of the problem and work out a solution that would keep the heating system running safely.
I recently had the pleasure of working with Edgerton Inc. to replace the old ductwork and ventilation system in my home in Greenwich, and I am very satisfied with the experience. From start to finish, John Searight and Joel Lambert demonstrated the highest level of professionalism, expertise, and attention to detail.
The custom-fabricated sheet metal ductwork, designed and produced in Edgerton’s in-house sheet metal shop, was a perfect fit for my home. The quality of craftsmanship was evident, and the installation process was seamless. John and Joel took the time to explain each step, ensuring that the new system would provide optimal airflow and efficiency. Their commitment to excellence was truly impressive.
I highly recommend Edgerton Inc. for anyone in need of HVAC services. Their skilled team, combined with their ability to install custom HVAC systems sets them apart from the competition. A huge thank you to John, Joel, and the entire Edgerton team for a job exceptionally well done!
– George Williams
The custom-fabricated sheet metal ductwork, designed and produced in Edgerton’s in-house sheet metal shop, was a perfect fit for my home. The quality of craftsmanship was evident, and the installation process was seamless. John and Joel took the time to explain each step, ensuring that the new system would provide optimal airflow and efficiency. Their commitment to excellence was truly impressive.
I highly recommend Edgerton Inc. for anyone in need of HVAC services. Their skilled team, combined with their ability to install custom HVAC systems sets them apart from the competition. A huge thank you to John, Joel, and the entire Edgerton team for a job exceptionally well done!
– George Williams
Best Price, Best Quality Installation & Service. We are very happy that they were able to help us change out both of our heating & cooling units, in the cold month of January.
Extremely happy for the young man that took a simple job, which turned into a challenging job completed it cleaned up explained and reviewed new parts and the job it turned out to be. He was polite and respectful of his surroundings
Associates were very helpful in explaining many things. I have to admit the costs associated with what I needed done scared and upset me a little but that is the nature of the HVAC business! No reflection on any specific company! I appreciate all Edgerton has done and will do.
Extremely satisfied with their performance. Personnel demonstrated professionalism, knowledge, quality workmanship and satisfactory results. Would highly recommend.
The technician was friendly and super thorough. He clearly walked thru the details of the issue we had with our furnace. All is up and running. Thank you!
Josh was very experienced and knowledgeable. Took the time to fully understand my concerns and adjust my propane boiler to address my needs.
Consistently professional, reliable and trustworthy. Every interaction with the team is easy and I appreciate the commitment to customer service.
On time, knowledgeable, polite I can’t say enough no one wears shoes in my home and the very first thing the technician did was put booties on. I was extremely impressed with every aspect.!
We've used Edgerton for years. Always great service including last minute emergencies
Michael quickly diagnosed the problem with my humidifier condenser. The tube going outside was frozen so we decided to disconnect the humidifier until the spring when a new tube can be installed. I don’t need the humidifier.
Michael was excellent and explained the issues very clearly.
Edgerton is wonderful! Thank you for coming out so quickly after I called to report this problem In my Basement.
Merry Christmas and a happy new year to you
Michael was excellent and explained the issues very clearly.
Edgerton is wonderful! Thank you for coming out so quickly after I called to report this problem In my Basement.
Merry Christmas and a happy new year to you
Quality workmanship and always very professional. They show up on time and are very knowledgeable on my equipment and what needs to be done to keep my furnace and AC up and running smoothly.
Their maintenance technicians are wonderful. Timing, courteous, and informative.
Exceptional service and very knowledgeable and friendly.....highly recommend
The HVAC tech was very informative about my heating/cooling system and how it works, etc. I came away much more knowledgeable about how to use it as I had no prior experience with this type of system. I would recommend Edgerton.
Very friendly and knowledgeable staff. There was a minor issue post installation and they quickly fixed the issue. Would definitely recommend Edgerton for any HVAC related needs.
Edgerton is the best Hvac company I have ever used! From the front desk, scheduling, addressing emergency issues to the field technicians, the quality of service and know-how is outstanding.
Oneal my technician did an incredible job ~ on time, courteous, well qualified technician ~ a pleasure working with him !
Edgerton did routine fall maintenance: diagnosis and inspection. Thanks Joel!
Fast response and the technician was very knowledgeable and thorough in his work , fully recommend edgerton
Consistently reliable service. Knowledgeable technicians who are responsive and nice. Customer service available and helpful.
Came earlier than appointed time as we were without heat and hot water in February. Worked efficiently and expertly and repaired what was not working. Only complaint is serviceman "didn't believe in masks" during the pandemic.
All aspects of our recent AC issues were handled in a timely and professional manner!
Bill & Dimitrius arrived on time. They both were professional, courteous, knowledgeable efficient & answered all my questions!
Service department is very responsive and they do a thorough inspection of the heating and cooling systems. I have been very happy with EDGERTON since having both systems installed at my house.
I had a rusty pipe that needed replacing on my heater. Called Edgerton in Monroe Ct. They came and replaced it in a very professional manner. Both repair and service people had a friendly manner.
I would totally recommend them to be used for your furnace needs. I’ve used them in the past as well so they definitely have the experience .
I would totally recommend them to be used for your furnace needs. I’ve used them in the past as well so they definitely have the experience .
Technician was professional, courteous and explained what he found and the overall condition and operational parameters of the system. I'm very happy with Edgerton for the three separate accounts that they service for me.
The tech arrived on time, did the system Spring Maintenance, was very pleasant and knowledgeable, and explained what he was doing each step of the way. I liked that.
The technician Demetrius,was
very knowledgeable and professional. He was thorough and explained what needed to be done and how it would be done. He definitely deserves a 5 star rating.
very knowledgeable and professional. He was thorough and explained what needed to be done and how it would be done. He definitely deserves a 5 star rating.
From the installation of our units through maintenance service, the knowledgeable staff at Edgerton has provided excellent service and care. Every member of their team is courteous and personable. So glad we chose them!
Michael arrived right on time and was very efficient and courteous. Got everything done without drama or disrupting our day.
I give Edgerton a 5 STAR rating. I've had a great relationship with Mike Crocco, I've been the Superintendent of Prospect Grove condo association for the past 30 years. Mike always goes above and beyond for his customers. Edgerton you are lucky you have Mike on your staff. I know Chris Rohena since he was working for Frank Russo. I was very happy to hear that Chris was part of the Edgerton team. Chris is very dedicated to his job, very organized and I can see that he's very confident of his trade.
Edgerton tech came this am for gas fireplace service. The technician was very thorough, explained the situation very clearly and made adjustments as needed. He was extremely helpful and competent. It is a very nice feeling to have good service available with Edgerton. Thank you
I have a 25 yr relationship with Edgerton. They installed and maintained heating and a/c in a 10,000 sq ft house that we built. The builder introduced us to them. Later in a 5,000 sq foot remodel they installed and maintained the heating and a/c. New owners in both still use Edgerton. Now I am in a 2,100 sq foot condo and they installed and maintain the heating and a/c. Obviously, I have been very pleased and highly recommend Edgerton. My favorite technicians come and go but they have highly skilled techs to replace them.
Honest, skilled, experienced, customer centric and solved our problem. The annual furnace repair is always done in a highly professional and complete manner! But what was GREAT this year is we needed someone to look at our Gas Fireplace Insert as it hasn't been working properly and finding someone has been difficult. I discovered Edgerton could do this service and to our delight in walked Joel L. Joel was amazing and very focused on leaving us in great shape which he did in spades! His skills, experience, thoroughness, knowledge, willingness to educate and a genuine focus on customer satisfaction was just what we needed. The lower burner wasn't working, we had no glowing embers and had stopped using the unit because another company that told us the unit was not safe and needed to be completely replaced (10+K). Well, that was not the case at all and Joel's efforts, as the Edgerton Technician, brought us back to a safe and working condition. Can't say enough about the effort taken and the fantastic result. Look at the picture, Joel had the whole thing apart and fixed the issues and performed the necessary maintenance. We are 200% satisfied and can't say enough about this company and the people working for them. Also, my appointment was set up via TEXT and a great interaction about specifics of the service with Crystal F via email. Bravo Edgerton, job well done!
Very responsive and coordinated. Available 24/7 and very helpful with troubleshooting. Super high quality and professional service techs who know what they’re doing. Job cost came in below estimate….how often does that happen?!
From the first interaction to the last, Edgerton and its employees were top notch. Work was completed on time, professionally, and at a great price- much better than their competitors. Look no further…
-Dr. Cross
-Dr. Cross
Impressed with Edgerton. They were responsive, polite, timely and appreciative of the business. My central air conditioning unit was installed without a mess or power disruption and the install team was so professional and helpful. I feel great about my decision to go with Edgerton.
Edgerton came out to service two air conditioning units at our house. Very helpful. Addressed outstanding issues quickly, explained issues clearly, and got our system operating to a much higher degree of efficiency. Highly recommend.
My experience with Edgerton was positive. The tech named Joel, was beyond knowledgeable, professional and considerate. He didn't mind that I asked questions while he worked.
Joel was very thorough with his service work today. If I have an issue in the near future, I will request Joel.
Joel was very thorough with his service work today. If I have an issue in the near future, I will request Joel.
Edgerton replaced my Heat pump and Water heater over the last 4 months. "Outstanding" service right from the sales rep, service, scheduling, billing etc. The financing they offer makes a financially stressful time a bit easier to swallow!!!!! Thank you again.....also, the cookies!!! Nice touch......
Very responsive and helpful. Have used them for heating and air conditioning construction work and service for many years, putting in two boilers, and four a/c compressors and air handlers as well as a large generator. Happy with all work and service.
Whenever I call, the people are always so helpful and nice. If there are any problems (which are rare) they are usually efficient with helping and resolving them. I always appreciate the maintenance people taking the time to explain and talk to me when I have questions or concerns. I've had my AC unit for almost 19 years, and it is still working efficiently thanks to the hard work of Edgerton. Usually by this time others would be telling me to replace it, but thanks to the hard work of the maintenance people, it's still working efficiently and they've told it still has plenty of life left in it. Don't need to change what's not broken.
Technician seemed to know what he was doing and did not try to up sell me on anything. He was very knowledgeable and did a good job explaining what the problem was. Although it may be maintained in their system he did not note the date, nor the service performed on the tracking sheet attached to the furnace. This tracking sheet is a good reference to let me know when and what work was performed.
I've used Edgerton for about 11 years for all my HVAC issues, including annual mtce., new furnace and a/c unit, new hot water heater, as well as the most recent job replacing all my attic and crawl space ductwork. They were very responsive, competitively priced and did an excellent job completing it on time.
Edgerton technicians are truly professional. They provide high quality service and are thorough and thoughtful in their work. I highly recommend them.
Edgerton replaced my steam boiler six years ago. During this year's service on the boiler they noticed that the pressure gage was not working. They replaced the gage and checked the entire system. The crew that came out were on top of every aspect of the job that needed to be completed. Knowing the ins and outs of steam heat is an art form. Edgerton is very knowledgable on the workings and maintaining of steam heat.
Very professional, courteous technicians. Keeps you informed what time they will arrive. Very knowledgeable about heating/AC system.
I have used Edgerton for many years for both equipment replacement and annual PM work and they always do a great job. Their field technicians are all both very competent and experienced and also very professional and courteous. Bill was our service tech this time and we could have not had a better experience. Very thorough, very courteous and pleasant and we are very happy with the work.
Highly recommend Edgerton, their office staff is very responsive and their field work is always excellent!
Highly recommend Edgerton, their office staff is very responsive and their field work is always excellent!
