REVIEWS
Susannah Tom
14:40 23 Sep 24
All aspects of our recent AC issues were handled in a timely and professional manner!
Sally Nestor
17:44 20 Sep 24
Bill & Dimitrius arrived on time. They both were professional, courteous, knowledgeable efficient & answered all my questions!
Joanne Rocco
21:15 19 Sep 24
Service department is very responsive and they do a thorough inspection of the heating and cooling systems. I have been very happy with EDGERTON since having both systems installed at my house.
Tom Lacey
22:02 18 Sep 24
I had a rusty pipe that needed replacing on my heater. Called Edgerton in Monroe Ct. They came and replaced it in a very professional manner. Both repair and service people had a friendly manner.I would totally recommend them to be used for your furnace needs. I’ve used them in the past as well so they definitely have the experience .
Hattie Rollins
16:36 18 Sep 24
Derrick, a family member of the owners of this company finds it amusing to post bad reviews against companies his wife worked for. Not very professional Mr Derrick Briand.
Ellsworth Philbrick
14:58 27 Aug 24
Technician was professional, courteous and explained what he found and the overall condition and operational parameters of the system. I'm very happy with Edgerton for the three separate accounts that they service for me.
Frances Taylor Debease
18:27 15 Aug 24
The tech arrived on time, did the system Spring Maintenance, was very pleasant and knowledgeable, and explained what he was doing each step of the way. I liked that.
karen pierce
19:30 31 Jul 24
From the installation of our units through maintenance service, the knowledgeable staff at Edgerton has provided excellent service and care. Every member of their team is courteous and personable. So glad we chose them!
Tom
22:20 30 Jul 24
Michael arrived right on time and was very efficient and courteous. Got everything done without drama or disrupting our day.
Robert Nunez
20:03 30 Jul 24
I give Edgerton a 5 STAR rating. I've had a great relationship with Mike Crocco, I've been the Superintendent of Prospect Grove condo association for the past 30 years. Mike always goes above and beyond for his customers. Edgerton you are lucky you have Mike on your staff. I know Chris Rohena since he was working for Frank Russo. I was very happy to hear that Chris was part of the Edgerton team. Chris is very dedicated to his job, very organized and I can see that he's very confident of his trade.
Amelia McCoy
15:07 19 Jul 24
Nathan was great, very thorough and did more than I gave seen done before on my system. Including washing down the outside unit. Very impressive.
Jean Hardy
16:31 18 Jul 24
Edgerton tech came this am for gas fireplace service. The technician was very thorough, explained the situation very clearly and made adjustments as needed. He was extremely helpful and competent. It is a very nice feeling to have good service available with Edgerton. Thank you
Nancy Cooperman
20:48 17 Oct 23
I have a 25 yr relationship with Edgerton. They installed and maintained heating and a/c in a 10,000 sq ft house that we built. The builder introduced us to them. Later in a 5,000 sq foot remodel they installed and maintained the heating and a/c. New owners in both still use Edgerton. Now I am in a 2,100 sq foot condo and they installed and maintain the heating and a/c. Obviously, I have been very pleased and highly recommend Edgerton. My favorite technicians come and go but they have highly skilled techs to replace them.
Lou
20:37 29 Sep 23
Honest, skilled, experienced, customer centric and solved our problem. The annual furnace repair is always done in a highly professional and complete manner! But what was GREAT this year is we needed someone to look at our Gas Fireplace Insert as it hasn't been working properly and finding someone has been difficult. I discovered Edgerton could do this service and to our delight in walked Joel L. Joel was amazing and very focused on leaving us in great shape which he did in spades! His skills, experience, thoroughness, knowledge, willingness to educate and a genuine focus on customer satisfaction was just what we needed. The lower burner wasn't working, we had no glowing embers and had stopped using the unit because another company that told us the unit was not safe and needed to be completely replaced (10+K). Well, that was not the case at all and Joel's efforts, as the Edgerton Technician, brought us back to a safe and working condition. Can't say enough about the effort taken and the fantastic result. Look at the picture, Joel had the whole thing apart and fixed the issues and performed the necessary maintenance. We are 200% satisfied and can't say enough about this company and the people working for them. Also, my appointment was set up via TEXT and a great interaction about specifics of the service with Crystal F via email. Bravo Edgerton, job well done!
CHRIS HARNED
17:49 21 Sep 23
Very responsive and coordinated. Available 24/7 and very helpful with troubleshooting. Super high quality and professional service techs who know what they’re doing. Job cost came in below estimate….how often does that happen?!
Jeremy Cross
13:33 20 Sep 23
From the first interaction to the last, Edgerton and its employees were top notch. Work was completed on time, professionally, and at a great price- much better than their competitors. Look no further…-Dr. Cross
Deb Toner
19:22 13 Sep 23
Impressed with Edgerton. They were responsive, polite, timely and appreciative of the business. My central air conditioning unit was installed without a mess or power disruption and the install team was so professional and helpful. I feel great about my decision to go with Edgerton.
JP Cody
20:45 11 Aug 23
Edgerton came out to service two air conditioning units at our house. Very helpful. Addressed outstanding issues quickly, explained issues clearly, and got our system operating to a much higher degree of efficiency. Highly recommend.
Jan Rinaldi
19:02 26 Jul 23
My experience with Edgerton was positive. The tech named Joel, was beyond knowledgeable, professional and considerate. He didn't mind that I asked questions while he worked.Joel was very thorough with his service work today. If I have an issue in the near future, I will request Joel.
Mary Vulcano
14:21 14 Jul 23
Edgerton replaced my Heat pump and Water heater over the last 4 months. "Outstanding" service right from the sales rep, service, scheduling, billing etc. The financing they offer makes a financially stressful time a bit easier to swallow!!!!! Thank you again.....also, the cookies!!! Nice touch......
Louis Wolfe
12:48 05 Jul 23
Very responsive and helpful. Have used them for heating and air conditioning construction work and service for many years, putting in two boilers, and four a/c compressors and air handlers as well as a large generator. Happy with all work and service.
Sabrina Lorch
15:46 16 Jun 23
Whenever I call, the people are always so helpful and nice. If there are any problems (which are rare) they are usually efficient with helping and resolving them. I always appreciate the maintenance people taking the time to explain and talk to me when I have questions or concerns. I've had my AC unit for almost 19 years, and it is still working efficiently thanks to the hard work of Edgerton. Usually by this time others would be telling me to replace it, but thanks to the hard work of the maintenance people, it's still working efficiently and they've told it still has plenty of life left in it. Don't need to change what's not broken.
John Watts
12:21 15 May 23
Technician seemed to know what he was doing and did not try to up sell me on anything. He was very knowledgeable and did a good job explaining what the problem was. Although it may be maintained in their system he did not note the date, nor the service performed on the tracking sheet attached to the furnace. This tracking sheet is a good reference to let me know when and what work was performed.
Richard Hockman
13:19 29 Oct 21
I've used Edgerton for about 11 years for all my HVAC issues, including annual mtce., new furnace and a/c unit, new hot water heater, as well as the most recent job replacing all my attic and crawl space ductwork. They were very responsive, competitively priced and did an excellent job completing it on time.
Art Barrios
17:09 19 Oct 21
Edgerton technicians are truly professional. They provide high quality service and are thorough and thoughtful in their work. I highly recommend them.
Jeff Vingo
14:33 15 Oct 21
Edgerton replaced my steam boiler six years ago. During this year's service on the boiler they noticed that the pressure gage was not working. They replaced the gage and checked the entire system. The crew that came out were on top of every aspect of the job that needed to be completed. Knowing the ins and outs of steam heat is an art form. Edgerton is very knowledgable on the workings and maintaining of steam heat.
Richard Brezovec
23:26 14 Oct 21
Very professional, courteous technicians. Keeps you informed what time they will arrive. Very knowledgeable about heating/AC system.
Chuck Ellis
16:15 14 May 21
I have used Edgerton for many years for both equipment replacement and annual PM work and they always do a great job. Their field technicians are all both very competent and experienced and also very professional and courteous. Bill was our service tech this time and we could have not had a better experience. Very thorough, very courteous and pleasant and we are very happy with the work.Highly recommend Edgerton, their office staff is very responsive and their field work is always excellent!
